Our task

The Customs Agency’s task is to make it easy for citizens and businesses to pay the correct customs duty and to safeguard Denmark against the import of illegal and harmful goods. We are present at the borders of Denmark where we handle the business of customs and execute effective controls every day, all year round.

We are always working to ensure that citizens and businesses easily can pay the correct customs duty and get their goods released, so the cross-border trade may be frictionless. We have the responsibility for executing effective border control, amongst other things to safeguard Denmark against hazardous, dangerous or illegal goods such as narcotics and weapons.

We provide efficient and competent guidance and user-friendly digital solutions to businesses and citizens.

At the Danish Customs Agency, we handle demanding tasks in relation to every part of customs. We are always working on providing a high level of service and effective control in every part of handling the tasks relating to customs. This demands both a high level of professional competency, and that we excel at coordinating internally and externally with both national and international operators. We take responsibility and collaborate on both the collective task and in the everyday decisions regarding customs.

The EU’s new Union Customs Code

In the coming years, the Danish Customs Agency has an important job in implementing the EU’s new Union Customs Code, which encompasses modernizing IT and streamlining multiple processes and standards across the EU. This means, amongst other things, that all information regarding customs is to be digitalised. The purpose of this is to make it easier for European and Danish businesses to trade across borders. It is also to give the national customs agencies a better precondition to execute an effective and targeted control of the flow of goods in and out of the EU.

The Danish Customs Agency has 800 employees

Today, we are 800 employees who solve many different tasks. Right from the administrative staff, who take care of customs statements, licenses, and paperwork in connection with import and export, to the uniformed staff at the borders, who on a daily basis do an outstanding job in connection with goods crossing the border, and safeguards Denmark against the importation of hazardous, dangerous or illegal goods.

Together with the other agencies under the Ministry of Taxation, the Danish Customs Agency ensures the foundation for financing the public sector in Denmark. We employ 700 people and have headoffice in Aarhus and office in Køge, and 20 customs locations situated all over Denmark.